Bachelor's degree in English, Technical Communication, UX Writing, Computer Science, Information Design, or related field or equivalent experience.
5+ years experiences documenting enterprise software products.
Ability to write to a highly technical and specialized audience using industry concepts and terms.
Experience in authoring topic-based help and single-sourcing. Direct experience with Madcap Flare is a plus.
Experience using and documenting databases and related topics.
Experience in instructional video creation using tools such as Camtasia and Captivate.
Experience creating online tutorials using WalkMe or related tools a plus.
Experience documenting APIs, use of Swagger, and knowledge in YAML a plus.
Experience with Jira and Agile processes is a plus.