Variphy is looking to add a Quality Assurance Analyst to our growing, but tightly-knit product team. In this role, you will manually test new features and fixes to our core product, Variphy Insight, as well as work with our design, development, and field-support teams in documenting and reproducing issues found in our customers' environments. We are looking for applicants who are extremely detail-oriented and have experience evaluating web content.
This is a full time and 100% remote position for applicants based within the United States only.
Bonus points if you live in Portland (OR), Vancouver (WA), Melbourne or Tampa (FL), St. Louis (MO), Chicago (IL), Dallas (TX), or San Francisco Bay Area (CA).
Sorry, but no freelancers, contractors, recruiter referrals, or applicants from outside the continental United States will be considered for this position.
As a Quality Assurance Analyst, you will...
Consistently and effectively provide the "human element" when testing the user experience, user interface, and functionality of our product
Identify, create, and execute test plans as part of the software development life cycle and release process
Replicate, document, and validate fixes for bugs and other application issues reported from the field
Use and understand how different web browsers behave (e.g. does a page function differently in Internet Explorer 11 than it does in Firefox?)
Help craft and execute test plans from user stories, bug reports, or sometimes loosely defined requirements
Expand our technical knowledge base by creating and improving how-to articles, videos, and user guides
Create and maintain test data, tools, and utilities
Travel (< 5%) for team meetups and events two to three times per year
Success in this role will mean...
Effectively communicating both verbally and in writing to other remote team members
Having an eye for detail and the ability to think like a user
You are able to communicate your opinions tactfully, even when it's a "hard truth"
You are a problem solver and are motivated to learn without the need for micro-management
We're looking for applicants that know or can learn...
Atlassian Jira or a similar issue/bug tracking system
How to test enterprise (B2B) software with web-based user interfaces
User basics of both Linux (Ubuntu) and Windows operating systems
The basics of deploying, configuring, and using Virtual Machines
Networking basics (at least know what an IP address and port are)
You will set yourself apart from other applicants by having experience with...
Basic SQL queries and a working knowledge of MySQL and Microsoft SQL Server
The basics of a web or application server (such as Apache Tomcat)
Scripting or programming (e.g. You've scripted or written code to automate something useful)
Cloud/SAAS providers (like AWS, Digital Ocean, Azure, Google, Linode, etc.)
Cisco Unified Communications/Collaboration
Call Detail Records