aware3 is seeking an experienced Product Manager to coordinate product development, release planning, and marketing related initiatives for a core product line and market segment. This position involves gathering input from current and prospective customers, sales, operations, customer success, the leadership team, and other appropriate stakeholders. This position works as a liaison and facilitator between customers and the technical development and implementation teams and will actively participate in the growth of aware3.
Manage product lifecycle from concept to end-of-life.
Create products based on industry needs and direct customer interaction.
Gather and document requirements in creating products.
Develop go-to-market plans in collaboration with cross-functional teams (Engineering, Operations, Sales, and Marketing).
Conduct market research, surveys, and competitive analysis to inform product positioning.
Identify strategic product opportunities.
Write and prioritize use cases and user stories for prioritization.
Ensure functional specifications are aligned with business requirements.
Work directly with engineering team members to clarify ambiguities and other issues during the design and development process.
Form and lead product creation teams as new products are introduced; handoff production-ready services; and repeat the process.
Travel to visit customers and prospects, represent aware3 at industry conferences, and pursue professional development activities.
Organize user groups, focus groups, and other customer feedback interactions.
Collaborate with release management to ensure availability of product/feature demos, internal and external training, and production support tools at rollout.
Work with marketing to develop and execute innovative product marketing programs.
Provide support for pricing related decisions.
BA/BS degree or equivalent combination of applicable education and work experience
1-2 years related experience.
3-5 years of Product Management experience preferred.
Experience in donor/fundraising market preferred.
Experience working with nonprofits (e.g. churches, schools, etc.)
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
Ability to prioritize and manage multiple concurrent projects.
Flexibility to adapt quickly to new requirements, situations, programs, and services.
Customer focused; team player; analytical.
Leadership, motivational, and organizational skills.
Strong written and oral communication skills.
Industry certifications (e.g. AAP, QSA, CPISM).
Strong problem solving skills.
Salary will be dependent on experience. Standard compensation package includes 401k and insurance.
Our growing, dedicated team works in an open environment in our Kansas City, Missouri office, with some teammates remote. We have a casual work environment with a collaborative and supportive team dynamic.