This is a long-term, remote position, for a B2B lead generation platform. Impeccable English is a Must. We're looking for an experienced Account Manager who will oversee a portfolio of assigned customers and liaise with cross-functional internal teams, to improve the entire customer experience.
We offer a fixed salary + commission on performance.
Serve as the lead point of contact for all customer account management matters
Oversee a portfolio of assigned customers and conduct well-being status calls on a regular basis
Where possible, develop new business from existing clients
Build and maintain strong, long-lasting client relationships
Strategize with the internal team on potential areas of campaign improvement and present that to the customer
Ideally with a background in Customer Service or to be customer oriented
Ability to maintain sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills