Account Manager

bant.io / Zopto

customer support customer success account management exec

Posted 4 months ago

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This is a long-term, remote position, for a B2B lead generation platform. Impeccable English is a Must. We're looking for an experienced Account Manager who will oversee a portfolio of assigned customers and liaise with cross-functional internal teams, to improve the entire customer experience.

We offer a fixed salary + commission on performance.

Responsibilities

  • Serve as the lead point of contact for all customer account management matters

  • Oversee a portfolio of assigned customers and conduct well-being status calls on a regular basis

  • Where possible, develop new business from existing clients

  • Build and maintain strong, long-lasting client relationships

  • Strategize with the internal team on potential areas of campaign improvement and present that to the customer

Requirements

  • Ideally with a background in Customer Service or to be customer oriented

  • Ability to maintain sharp attention to detail

  • Excellent listening, negotiation and presentation abilities

  • Strong verbal and written communication skills

Location

  • Worldwide
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